This Privacy Policy explains how Graphicine LTD collects, uses, and discloses information about you. It applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), shop on our website at graphicine.com, contact our customer service team, engage with us on social media, or otherwise interact with us.
We may update this Privacy Policy from time to time. If changes are made, we will revise the “Last Updated” date above and, in some cases, provide additional notice (such as posting a statement on our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our practices and the choices available to you.
Contents
Collection of Information
Use of Information
Sharing of Information
Advertising and Analytics
Children
Links to Other Websites and Third-Party Content
Your Choices
Your California Privacy Rights
Additional Disclosures for Individuals in Europe
Contact Us
Collection of Information
Information You Provide to Us
We collect information you provide directly, for example when you create an account, fill out a form, submit content through our Services, make a purchase, contact customer support, participate in a contest or promotion, or engage with us on social media. This may include your name, email, postal address, phone number, and payment details (note: we do not store full credit card numbers; payments are processed by third-party providers).
Information We Collect Automatically
When you use our Services, we automatically collect:
Activity Information (e.g., items viewed, searches, session recordings).
Transactional Information (e.g., product details, prices, purchase dates).
Device & Usage Information (e.g., IP address, browser type, app version, access times, pages viewed).
Location Information (with your permission).
Cookies & Tracking Data (see our Cookie Policy for details).
Information from Other Sources
We may receive information from payment processors, advertising networks, analytics providers, and social media platforms.
Inferences
We may make inferences based on the data collected (e.g., estimating location from IP or recommending products based on browsing and purchase history).
Use of Information
We use your information to:
Process transactions and returns.
Provide and improve our Services.
Personalize your shopping experience.
Send confirmations, receipts, and support communications.
Provide news, promotions, and marketing (with opt-out options).
Public areas of our Services (e.g., product reviews).
Legal authorities when required by law.
Professional advisors (e.g., lawyers, auditors).
Business transactions (e.g., mergers, acquisitions).
Affiliates and subsidiaries under common ownership.
With your consent or at your direction.
We may also share aggregated or de-identified information that does not identify you.
Advertising & Analytics
We work with third parties for analytics and advertising. These partners may use cookies, pixels, and similar technologies to collect data about your browsing activity, both on our Services and across other websites/apps, in order to deliver relevant ads.
You may see personalized ads on platforms such as Facebook, Instagram, or Google, based on information shared with these platforms. You can control your ad preferences directly within these platforms.
Children
Our Services are not directed to children under 13 (or under 16 in Europe). If we learn that we have collected personal data from a child, we will delete it. If you believe a child has provided personal data, please contact us.
Links to Other Websites & Third-Party Content
Our Services may link to third-party websites or offer features (e.g., social sharing via Facebook, Instagram, Pinterest, TikTok, or X/Twitter). This Privacy Policy does not apply to those third parties, and we are not responsible for their practices. Please review their privacy policies before sharing data with them.
Your Choices
Account Information: You may update your account details at any time by logging in or contacting us.
Location Information: You can disable precise location sharing in your device settings.
Cookies: You can adjust your browser to reject or remove cookies (note: some features may not work properly if cookies are disabled).
Marketing Communications: You may opt out of promotional emails/texts at any time by following the unsubscribe instructions or contacting us. We may still send service-related messages (e.g., order confirmations).
Your California Privacy Rights (CCPA)
California residents have the right to:
Request details about the personal information we collect, use, and disclose.
Request deletion of personal information.
Opt out of the “sale” of personal information (we do not sell your data).
Not be discriminated against for exercising these rights.
To make a request, please contact us through our Contact Us page at graphicine.com
Additional Disclosures for Individuals in Europe
If you are located in the EEA, UK, or Switzerland, you have certain rights under data protection laws. These include the right to access, correct, delete, or restrict your data, as well as the right to data portability and to object to certain processing.
We rely on legal bases such as contract performance, legitimate interests, consent, and legal obligations to process your data.
You may lodge complaints with your local Data Protection Authority if concerns are unresolved.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us:
